Terms & Conditions Definitions In these Conditions, the following definitions apply: Client: the person or company purchasing the Program from Vivienne Emery Ltd The Materials: All documents, guides, booklets, digital or physical products, MP3 Audios equipment, content on Vivienne Emery Ltd website trading as ‘The Zero Tolerance Method’ and any other proprietary information relating to the Program which are provided by Vivienne Emery Ltd to the Client. Terms and Conditions Last updated: 5th May 2021 Vivienne Emery Ltd (“us”, “we”, or “our”) owns and operates www.zerotolerancemethod.com ​ This web page (together with the documents referred to on it) is a binding agreement and represents the Terms of Use for our Site. Please read these Terms of Use carefully before you start to use the Site. This Site is intended for individuals who are18 years of age or older. By visiting and using this Site, you represent and warrant that you are of legal age and meet all of the foregoing eligibility requirements. By visiting and using our Site, you indicate that you accept these Terms of Use and that you agree to fully comply and abide by them. Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the www.zerotolerancemethod.com website (the “Service”) operated Vivienne Emery Ltd (“us”, “we”, or “our”). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service. Purchases If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. Availability, Errors, and Inaccuracies We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service. We, therefore, reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Content All information on this Site, including any and all copyrights, trademarks, design rights and other intellectual property rights related to the content and work product on this Site, are owned by Vivienne Emery Ltd, with the exception of the content you submit to us set forth in the section below. The copying, redistribution, use, or publication by you of any such Content is strictly prohibited. Your use of our Site does not grant you any ownership rights to the Content of our Site. The reproducing in any format (including on another website) of any part of our Site (including content, images and designs) without our prior written consent is strictly prohibited. Requests for prior written consent should be addressed to the following Email: info@vivienneemery.com You may provide links to our Site as long as a) you clearly give credit to us as the author, b) include a hyperlink to our Site, c) you do not remove or obscure any portion of our Site by framing or otherwise, d) your website does not engage in illegal or pornographic activities, and e) provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not provide links in such a way as to suggest any form of association, approval or endorsement on our part without our prior written consent. You must not provide links from any website that is not owned by you. You must cease providing links to our Site immediately upon our request. THE PROGRAMS Vivienne Emery Ltd will supply a Program to the Client and Vivienne Emery Ltd warrants to the Client that such Program has been prepared using reasonable care and skill. Vivienne Emery Ltd provides no guarantee that a Program will provide any results for the Client. Vivienne Emery Ltd makes no claims or representation that by using this program the Client will fully recover from their anxiety disorder. Video Testimonials shown on Vivienne Emery website are real people. The Clients experience will vary based on the Clients level of effort, how hard they work, how much of what Vivienne recommends they implement and how closely they follow the process laid out by Vivienne Emery. The Client accepts they are fully responsible for all decisions made relating to their wellbeing and acknowledges Vivienne Emery Ltd has no control over what they do and don’t do. Vivienne Emery Ltd will have the right to make any changes to the support of a Program which do not affect the fundamental nature of the Program The Client shall (and shall ensure all Authorised Affiliates and Authorised Users shall) at all times comply with all applicable laws relating to the use or receipt of the Program, including laws relating to privacy, data protection and use of systems and communications. The Client and Vivienne Emery Ltd acknowledge that the Program consists of the pre-recorded training videos the Client are provided access to from the Commencement Date of the Program. The Client shall have access to the training videos (including any updates) for the life time of the Client as long as the company is still in operation. Disclaimer Last updated: 5th May 2021 Reliance on Content The Content of this Site is meant for informational purposes only and is not intended to amount to professional or specific advice on which reliance should be placed. The information provided by Vivienne Emery Ltd on this website and the resources available for download through the site is for educational and general informational purposes only. The website does not contain medical and health advice. The health information contained on the website and the resources available for download through the Courses is provided for general informational and educational purposes only and it is not intended as, and shall not be understood or construed as, professional medical advice, diagnosis, or treatment, or substitute for professional medical advice, diagnosis, or treatment. Before taking any actions based upon such information, we expressly recommend that you seek advice from a medical professional. Your use of the website, including implementation of any suggestions and/or recommendations set out in the website and/or use of any resources available for download through the website, does not create a doctor-patient relationship. Your use of the website and materials is solely at your own risk and you expressly agree not to rely upon any information contained in the website or in the resources available for download through the website as a substitute for professional medical advice, diagnosis, or treatment. Under no circumstance shall Vivienne Emery Ltd be held liable or responsible for any errors or omissions on the website or for any damage you may suffer in respect to any actions taken or not taken based on any or all of the contents of the website and/or as a result of failing to seek competent advice from a medical professional. All information on the website is provided in good faith and every reasonable effort has been made to ensure that the information provided is as accurate and complete as possible and free from errors; however, the Author assumes no responsibility for errors, omissions, or contrary interpretation, and make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, relevance, validity, reliability, availability, timeliness or completeness of any information on the website. Under no circumstance shall Vivienne Emery Ltd we/us/ be held liable for any special, direct, indirect, consequential, or incidental loss or damage or any damages of any kind incurred as a result of the use of the website or reliance on any information provided on the website. By using the website, you accept full personal responsibility for any harm or damage you suffer as a result of your actions arising out of or in connection with the use of the website or its content. You agree to use judgment and conduct due diligence to verify any information obtained from the Site before taking any action or implementing any suggestions or recommendations set out on the website. Your use of the website is solely at your own risk and you expressly agree not to rely upon any information contained in the website. We reserve the right to make additions, deletions, or modification to the contents on the website at any time without prior notice. Enter the following line for your website disclaimer We do not warrant that the website is free of viruses or other harmful components. Any perceived slights of specific persons, peoples, or organizations are unintentional. Any product, website, and company names mentioned on the website are the trademarks or copyright properties of their respective owners. We are not associated or affiliated with them in any way. External links disclaimer The website may contain links to external websites that are not provided or maintained by or in any way affiliated with us. We do not guarantee the accuracy, adequacy, relevance, validity, reliability, availability, timeliness or completeness of any information on these external websites. Indemnification You agree to defend, indemnify and hold harmless Vivienne Emery Ltd and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms. Limitation Of Liability In no event shall Vivienne Emery Ltd nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Every effort has been made to only provide complete and accurate information. However, we disclaim all responsibility and liability arising from any inaccuracies and any reliance placed on the information presented on this Site and shall not be liable for any damages or harm. Content You Submit to Us You may be provided with the ability to upload, display, post, transmit, send, email or otherwise submit to us on the Site or on any of our social media accounts, content in the form of text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (the “content”, or “content you submit to us”). You expressly acknowledge and agree that once you submit the content to us, it will be accessible by others, and that there is no confidentiality or privacy with regard to such content, including, without limitation, any personally identifying information that you may make available. You, and not us, are entirely, and solely, responsible for all the content you submit to us. We do not claim ownership rights in the content you submit to us. However, you hereby grant to us a non-exclusive, fully paid and royalty-free, worldwide, perpetual license to modify, compile, combine with other content, copy, record, synchronize, transmit, translate, format, distribute, publicly display, publicly perform, and otherwise use or exploit (including for profit) such content and all intellectual property and moral rights therein, including, without limitation, distributing part or all of the Site in any media formats through any social media channels or technology now known or hereafter devised. You represent and warrant that • the content you submit to us is your original creation or you own the content or otherwise have the right to grant the license set forth above • the content you submit to us does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or any other rights of any person, • the content you submit to us does not result in a breach of contract between you and a third party, • the content you submit to us does not contain any libellous, defamatory, or obscene material or content that violates our terms of use or those of our social media accounts. You agree to be held solely liable for any damages resulting from any infringement of copyrights, trademark or other proprietary rights of the content you submit to us and for all royalties, fees, and any other monies owing any person by reason of the content you submit to us. Limitation of Liability In no event will our company or its directors, employees, or agents be liable to you or any third person for any direct, indirect or consequential loss or damage incurred in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it. Prohibited Use As a condition of your use of the Site, you warrant that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You are prohibited from violating or attempting to violate any security features of the Site; damaging, disabling, or impairing or attempting to damage, disable or impair the Site; gaining or attempting to gain unauthorized access to any portion or feature of the Site; interfering with or causing disruption in the operation of the Site; modifying, reverse-engineering, decompiling, disassembling, participating in the transfer or sale, creating derivative works or attempting to modify, reverse-engineer, decompile, disassemble, participate in the transfer or sale, create derivative works, or in any way exploit, in whole or in part, any of the content available on the Site. You agree to use the Site for lawful purposes only and any violation of any provision contained in these Terms may subject you to civil and/or criminal liability. Refund and Return Policy Refund of Digital Products/Course Fees/Membership Fees Due to the nature of digital content, all purchases of digital products, courses and memberships from our Site are final unless a refund is required under relevant consumer protection laws. If you have purchased a digital product, enrolled in a course or joined a membership directly on our Site and you are not pleased with your purchase, we may refund your purchase price within fourteen (10) days of your purchase provided that receipt or alternative proof of purchase are produced. If you wish to request a refund, notify us in writing at info@vivienneemery.com and we will process your request in a timely manner. Governing Law These Terms of Use and any dispute or claim arising from or in connection with them shall be governed in accordance with the laws of United Kingdom without reference to its conflict of law provisions, and the obligations, rights and remedies of the parties hereunder shall be determined in accordance with such laws. Termination We reserve the right to terminate your rights under these Terms without notice if you fail to comply with any of these Terms. Indemnification You agree to indemnify, defend, and hold us and our partners, consultants, agents, officers, directors, employees, subcontractors, successors, service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney fees, related to your violation of these Terms, your use of our Site or your infringement, of any intellectual property or other right of any person or entity. Amendments We reserve the right to revise these Terms of Use at any time by amending this page. All updates will be posted on this page and you are expected to check this page from time to time to take notice of any changes. If you do not agree with the changes to these Terms of Use, you can choose to discontinue the use of our Site. Comments When you leave a comment on our Site, your comment will be publicly available to other visitors of this Site. If you leave a comment on our Site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Your comment may be checked through an automated spam detection service. You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We reserve the right to remove any comment that we determine to be unlawful, inappropriate, offensive or otherwise objectionable or in violation of intellectual property laws or these Terms. Contact Us If you have any questions about these Terms, please contact us at info@vivienneemery.com Privacy Policy This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.zerotolerancemethod.com Information Collection And Use While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to, your email address, name, phone number, postal address (“Personal Information”). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. Log Data We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. Also, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information to increase our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information. Cookies Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. Service Providers We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose. Communications We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. Compliance With Laws We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service. Security The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. International Transfer Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Links To Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Children’s Privacy Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers. Use of Downloadable Digital Content/Course Content When purchasing a digital product or course from our Site or downloading a free digital product in exchange for your email address from our Site, you are granted a limited, personal, non-exclusive, non-transferable license of our materials for your personal or internal business use only. You acknowledge and agree that under this license you have no right to: – modify, copy, reproduce or sell the materials; – use the materials for any commercial purpose; – decompile or reverse engineer; – remove any copyright or other proprietary notations from the materials; – transfer the materials to another person; – create derivative works based upon the materials; – offer any competing products based upon the materials. Changes To This Privacy Policy This Privacy Policy is effective as of May 25th 2021, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website. Contact Us If you have any questions about this Privacy Policy, please contact us at info@vivienneemery.com Copyright © 2021Vivienne Emery Ltd – All Rights Reserved